Size Guide

AU Size 8-10 AU Size 12-14 AU Size 14-16
Small Medium Large
Bust 83cm/ 34in – 88cm/36in 93cm/38in – 98cm/40in 98cm/40in – 103cm/42in
Waist 65cm/26in – 70cm/28in 75cm/30in – 80cm/32in 80cm/32in – 85cm/34in
Hips 89cm/36in – 94cm/38in 99cm/40in – 104cm/42in 104cm/42in – 109cm/44in

Drag table to scroll horizontally.

Inner leg length (crotch to hem) = 82cm/32in, unless otherwise stated in garment description.
Gown length (waist to hem) = 127cm/50in, unless otherwise stated in garment description.

Frequently Asked Questions

What services do you offer?

A.We sell new garments in our Resort and Metro collections.
B. We hire* garments in our Glamour collection.
C. We hire* or sell accessories.
D. We make garments for you in our “Custom Designs” process*.

(*Perth, WA clients only)

Where can I shop these items other than online?

Currently you can shop all collections at our studio in South Perth (West Australia), which is open by appointment. Please contact us HERE to make a booking. You are welcome to bring a friend and browse! Payment for garments at the Studio can be made via Bank Transfer.

Where is your clothing produced?

KEY clothing is designed by Karen, the fabric is purchased from local Perth suppliers and handcrafted by seamstresses in Perth, Western Australia. This enables us to provide attention to detail, oversee processes closely and support local business.

Why don’t you supply all sizes in every garment?

KEY is a new small business and we are hopeful of expansion and funds to supply more sizes and styles in the future. At this stage, you can purchase limited edition exclusives or we offer a “custom design” service. These methods help reduce environmental impact of oversupply.

Will you make a garment for me?

Yes, happily! If something online has sold out, not in your size or you would like something unique designed for you….please read our “Custom Designs” section HERE.

Can I supply my own fabric and you make it up for me?

Yes, provided you are living in Perth. We can give you a quote for the making process only. But firstly… please read our “Custom Designs” section HERE , then feel free to contact us.

Will you ‘hold’ garments for me?

Unfortunately no. If you reside in Perth and there is something you wish to try on, please contact us HERE to make an appointment. Then check ahead of your visit by calling 0414 878753, to see if that garment is still available.

Do you offer Afterpay or Zip Pay?

We will happily introduce this payment option very soon. Please become a KEY Club member HERE and stay up to date with our news.

Do you offer refunds?

Yes, we want to make shopping easy for you, but please read our refund policy HERE before purchasing.

*Please note that we do not offer refunds on items that have been “custom designed”. These items are made specifically for you which cannot be onsold. We will endeavour to do all we can to ensure you are happy with your order.

How do I know which size to purchase?

Sizing can differ between brands. We recommend that you refer to our SIZE GUIDE to check which size will fit you best. Many of our resort clothes have an elasticated waists/bodices allowing for adjustable comfort and easy alterations.

How do I know if my payment went through?

You should receive a confirmation of purchase email. If you do not receive this within 24 hours of placing the order, we recommend checking your bank, or contacting us HERE to check whether the order has gone through. We will not send goods unless payment has been received by us.


Shipping & Returns Policy




Orders over $300 AUD:

  • FREE postage.
  • Express delivery, tracked postage, signature required.

Orders under $300 AUD:

  • $10 AUD Flat Rate.
  • Express delivery, tracked postage, signature required.


  • We currently deliver to USA, Canada, New Zealand, UK, United Arab Emirates and Europe.
  • Flat Rate of $35AU.
  • ALL international sales are final and cannot be returned or exchanged.
  • Your order may be subject to customs clearance and import taxes and duty costs. We are not responsible for these extra costs and delays. Please check with your local customs office for costs and terms BEFORE placing an order with us.

Note: We do not deliver to embargoed countries of Syria, Yemen, Iran and North Korea.


  • We do not despatch to post office boxes and please ensure your address is correct.
  • We will despatch your item within 2 business days and email you with a tracking number when this has occured.



  • Metro: Approx 3-5 business days.
  • Remote: 5-7 business days.


  • Approx. 7-15 business days


  • Australia Post is our provider and is extremely reliable. However there may be some situations that can cause unavoidable delays. Due to the impact of Covid – 19 Australia Post has advised delays could occur.
  • All parcels require a signature on delivery, therefore we are unable to deliver to post boxes. If you are not there to sign, Australia Post will issue a collection slip for you to locate your parcel at the closest Post centre.
  • KEY does not accept responsibility for any loss/damage/theft of any parcel upon leaving our premises.


  • We will always try to fulfil every order. However if multiple orders of the one item occurs simultaneously, this could result in system complications or product shortages. We will notify you to provide an immediate refund, including shipping costs.


  • We hope you will love your KEY products and we check every item thoroughly before it leaves our premises to ensure you are receiving a faultless item.
  • But we understand that online shopping can cause uncertainty with sizing and fit.
  • Please refer to both the item description and size guide for details, before making a purchase.
  • Should you have any sizing questions, please contact us before making a purchase.


  1. Do not remove any tags, unless you know you are going to keep it.
  2. Remove sharp jewellery before trying it on. Our fabrics are often delicate.
  • We will not refund if you have removed tags or a snag has appeared.
  • We kindly ask for your fairness when considering a return, but if you are not completely happy with your order, you may apply for a refund.
  • A refund does not include your shipping costs.


  1. You must post the item to us within 7 DAYS of receiving it, or a refund will not be given.
  2. You must include the receipt and return form.
  3. You must pay all return costs via a trackable method and signature required. We do not accept responsibility for lost items.
  4. Returned pieces must be in the same condition as when it was received by you:
    • Unworn and unwashed
    • In ALL original packaging
    • ALL tags attached and unbroken
    • Suitably folded
    • No traces of makeup, tan, perfume, odour or deodorant
  5. Products that do not meet these conditions will be declined a refund and returned to you. We reserve the right to make this decision.
  6. If your item meets these conditions, you will be refunded within 5 business days of receiving your item.


  • Sale items are final and not returnable.
  • All custom designed garments are not returnable.

Order Tracking

To track your order, you will need your tracking number sent on your dispatch email. Then please follow this link: Track your items – Australia Post (

Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and some of the cookies that are installed on your device.


Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

“Log files”
These are track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels”
These are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

We use the Information that we collect to:

  1. Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  2. Provide you with information or advertising relating to our products or services, in line with your preferences. You can opt out at any time using the links provided with those services.
  3. To help us screen for potential risk and fraud (in particular, your IP address).
  4. To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  5. To comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Please note that we do not alter our Site’s data collection and practices when we see a Do Not Track signal from your browser.


When you place an order through the Site, we will maintain your Order Information for our records until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, please contact us by e-mail at: [email protected]

Terms of Service



This website is operated by Karen Elizabeth Young. Throughout the site, the terms “we”, “us” and “our” refer to Karen Elizabeth Young. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted with PrimeSites Digital. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. Please see our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Karen Elizabeth Young, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Karen Elizabeth Young and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Western Australia.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at [email protected]